Travel Agency Registration In South Africa

What is a Travel Agency?

A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on

behalf of the accommodation or travel suppliers to offer different kinds of travel packages for each destination. 

Travel Agency Registration In South Africa

A full list of accredited training providers and assessors can be obtained on the Culture Arts, Tourism, Hospitality, and Sport Sector Education and Training Authority (CATHSSETA) website www.cathsseta.org. ​Information about tourist guiding programs that are recognized by SAQA can be obtained from the SAQA website www.sa​qa.org.za. Alternatively, inquiries can be made at the Tourist Guides Registration Offices across Provinces.

Requirements to Register to become a Tourist Guide

Provincial Registrars are appointed in each of the nine provinces to register tourist guides. To be registered as a tourist guide in South Africa, a person must meet the following minimum requirements:

  • be a South African citizen or have a valid work permit;
  • must have undergone training with a CATHSSETA-accredited training provider or any other accredited institution which offers programs recognized by SAQA;
  • have a valid first aid certificate from an institution recognized by the Department of Labour;
  • pay a registratio​n fee of R240 (Renewable every 3 years)
  • submit 4 passport-size photos;
  • must submit a completed and signed registration form and the code of conduct and ethics upon registration.

​​​​​Tourist Guide Registrars

The National Registrar of Tourist Guides, in conjunction with the Provincial Registrars, facilitates the maintenance of the Central Tourist Guides Register as well as the registration of Tourist Guides at the provincial level. In this section, browsers will be able to access the contact details of the National and Provincial Registers.​​​

How do I become a travel agent in South Africa?

Learn strategies to provide exceptional customer service with our Travel Agent Training.

Acquire proficiency in using booking systems and tools to efficiently plan and organize.

Understand legal and regulatory aspects of the travel industry with the Travel Agent Course.

How do I verify a travel agency in South Africa?

Over 95% of South Africa’s travel sector are members of ASATA, so look for the ASATA logo when you book your travel and travel with peace of mind. ASATA members adhere to a strict Code of Conduct and Constitution.

How much does a travel agency manager earn in South Africa?

R50,786 (ZAR)/yrAn entry-level travel agency manager (1-3 years of experience) earns an average salary of R660,956.

On the other end, a senior-level travel agency manager (8+ years of experience) earns an average salary of R1,168,647.