What is Ombudsman For Furniture?
The Furniture & Home Improvement Ombudsman, formerly The Furniture Ombudsman is an independent not-for-profit organization based in the United Kingdom.
It specializes in alternative dispute resolution for customers of its members in the retail, furniture, and home improvement industries.
Top Ombudsman For Furniture Shops In South Africa
OK Furniture Head Office
Address: 1 Brickfield Rd, Meadowdale, Edenvale, 1619
Hours: Open ⋅ Closes 5 PM
Phone: 011 456 7000
How do I complain about a furniture store in South Africa?
Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to consumer@icasa.org.za or faxed to 012 568 3444.
How do I lodge a complaint with the Ombudsman in South Africa?
We can assist with telephonic queries and/or with logging complaints. Email us at info@obssa.co.za or call 0860 800 900. The Ombudsman for Banking Services remains fully operational.
How long does the ombudsman take to make a decision?
Typically, this part of our process takes up to 90 days. A complex complaint, or where either party disagrees with the initial assessment and asks for a final decision, may mean it takes longer. You will be updated by your case handler as things progress.