Road Accident Fund South Africa Contact Details

What is Road Accident Fund?

The Road Accident Fund (RAF) is a South African state insurer that provides liability and collision insurance coverage to all drivers in South Africa.

Road Accident Fund South Africa Contact Details

Website:www.raf.co.za
Telephone:Call Centre: 086 023 5523; 012 621 1961; 021 408 3300
Fax:Head Office: 012 621 1640; Cape Town: 021 419 7417/8740
Street Address:Head Office:
2 Eco Glades Park, 420 Witch-Hazel Avenue, Centurion, 0046 Cape Town:
7th Floor, No. 1 Thibault Square, Long Street, Cape Town, 8001
Postal Address:Head Office:
Private Bag X178, Centurion, 0046 Cape Town:
Private Bag: X28, Roggebaai, Cape Town, 8012
Overseeing Government Body:Department of Transport (National) (The Government of South Africa)

How long can you claim road accident funds in South Africa?

within 3 years

Identified claims (claims where the identity of the driver or owner of the guilty motor vehicle is known) must be lodged with the Fund within 3 years from the date of the accident and must be finalized within 5 years from the date of the accident.

How much is the RAF payout?

The amount of compensation that’s awarded by the RAF is determined by the nature of a claim and the types of damages – or so-called “heads of damages” – being claimed.

According to the most recent RAF Annual Report (2019/2020), the average value of a claim was R138,010, an increase of 21% from the previous year.

How much does RAF pay for back injuries in South Africa?

According to the latest RAF annual report, the average value per claim in 2020/2021 was R138,010.

Average payouts included R18,568 for medical expenses; R826,007 for loss of earnings; and R482,291 for general damages.

Who qualifies for an RAF claim in South Africa?

A person who sustained a bodily injury in the accident (except a driver who was the sole cause of the accident);

A dependent of a deceased breadwinner;

A close relative of the deceased who paid for​ the funeral;

and. A claimant under the age of 18 years must be assisted by a parent, legal guardian, or curator ad litem.