Provident Fund South Africa Contact Details

What is Provident Fund?

A provident fund​ is an investment fund that is voluntarily established by employers and employees to serve as long-term savings to support an employee’s retirement.

Sources of fund: Employee’s contribution: The amount deducted from the employee’s salary at a rate of 2% – 15%.

Provident Fund South Africa Contact Details

Contact Details: (+27) 21 78 2000


Address: P.O. Box X135 Bryanston, Gauteng, South Africa
Total House, Corner Biermann and Cradock Avenue Rosebank Johannesburg, South Africa

How do I contact the provident fund online in South Africa?


  1. Call Center: 086 066 2837.
  2. Tel: 012 748 4000, 012 346 1738.
  3. Fax: 086 693 7472.
  4. Email:
  5. Postal Address:
  6. Working Hours:

How do I check my provident fund balance in South Africa?

PF balance can be checked by giving a missed call to 9966044425 from your registered mobile number. You can also check your PF balance by sending an SMS to the mobile number 7738299899.

How do I access my provident fund in South Africa?

How To Claim Your Provident Fund Online In South Africa

  1. How to Claim Provident Fund Online?
  2. Visit the PF online portal.
  3. Complete an online application form.
  4. Upload your employee payslip.
  5. Print out your confirmation email and show it to your employer.
  6. Summary.

How long does it take to receive the provident funds in South Africa?

Provided your tax affairs are in order, and you have submitted all the required documents (such as a copy of your ID, a completed instruction form stating where the money should go, and proof of banking details), it normally takes 14 to 21 business days for the funds to be paid out at 10X.

Can I withdraw from my provident fund in South Africa?

No, this is not permitted – you can only withdraw when you leave your employer (on resignation, dismissal, or retrenchment).

The information and answers supplied in this section do not constitute advice as defined by the Financial Advisory and Intermediary Services Act, 37 of 2002.