What is Property Ombudsman?
An ombudsman is an impartial, appointed official who investigates complaints lodged by private citizens against private entities or public institutions.
These can include insurance service providers, credit bureaus, educational institutions, and even SARS.
Property Ombudsman South Africa Contact Details
We can assist with telephonic queries and/or with logging complaints. Email us at info@obssa.co.za or call 0860 800 900.
Is there a property Ombudsman in South Africa?
That being said the most important ombudsmen to note in the real estate industry are the Credit Ombudsman, the Ombudsman for Banking Services in South Africa, the Ombudsman for Long-Term Insurance, the Community Schemes Ombud Service, and the Law Society of South Africa (LSSA).
What can I complain to the property ombudsman about?
Complaints We Can Consider
- Poor or incompetent service.
- Infringement of your legal rights.
- Failure to follow the rules set for agents under the Code of Practice and membership obligations.
- Unfair treatment.
Where do I report a property agent in South Africa?
The contact details of the Estate Agency Affairs Board are:
- Telephone number: 087 285 3222.
- Website address: www.eaab.org.za.