What is Medical Ombudsman?
The medical aid ombudsman is a body that one can approach for recourse concerning a number of different issues that relate to your medical aid scheme or service provider,
or any other issue related to your medical aid.
Medical Ombudsman South Africa Contact Details
Email us at info@obssa.co.za or call 0860 800 900.
How long does it take the Medical ombudsman to resolve a complaint?
Typically, this part of our process takes up to 90 days. A very complex complaint, or where either party disagrees with the initial assessment and asks for a final decision,
may mean it takes longer. You will be updated by your case handler as things progress.
When was Medical Ombudsman founded in South Africa?
In South Africa, the Office of the Health Ombud is an independent body established by the National Health Amendment Act of 2013.
Who was the first Medical ombudsman in South Africa?
Professor Malegapuru William Makgoba was appointed by the Minister of Health as the first Health Ombud in South Africa on 1st June 2016 for a non-renewable term of seven years.