An ombudsman, ombud, ombuds, or public advocate is an official who is usually appointed by the government or by parliament but with a significant degree of independence.
Find below are the list of Ombudsman In South Africa
The Ombudsman Association of South Africa
Motor Industry Ombudsman of South Africa
Ombudsman for Short Term Insurance
Office of the Ombud for Financial Services Providers
Ombudsman for Banking Services
Ombudsman for Long-Term Insurance
Office of the Tax Ombud
CREDIT OMBUD
Press Council Ombudsman
National Consumer Commission
National Credit Regulator
Law Society of South Africa
What are the different ombudsman?
There are two types of ombudsman. Some cover the private sector – they handle financial and consumer complaints. Some cover the public sector – they mainly look into complaints about government organisations and public services. Most ombudsmen are members of the Ombudsman Association.
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What complaints does the Ombudsman deal with?
How does the Ombudsman investigate? We assess the current situation to find a resolution based on the evidence submitted by both parties. We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching suppliers, loss of service and sales.
What does the Ombudsman do in South Africa?
The Ombudsman is an independent, impartial public official with authority and responsibility to receive, investigate or informally address complaints about government actions, and, when appropriate, make findings and recommendations, and publish reports.
Is it worth complaining to the ombudsman?
When to use the ombudsman
An ombudsman is an independent service that can help you deal with an unresolved complaint you might have with an organisation. … You need to fully pursue the internal complaints process of the company you’re in dispute with before you go to the ombudsman.