How To Downgrade DSTV Package In South Africa

Visit the DStv customer self-service portal. Sign in using your Connect ID or enter your mobile number or surname, followed by your customer number or Smartcard number. After signing in, tap the Account button to go to the account page. There is an Add or Change button on the account page.

Below is How To Downgrade DSTV Package In South Africa

Upgrade/downgrade using MyDStv App ?

Visit Google play store or Apple Store and download the MyDstv app

Launch the app and enter your mobile number

Type your surname on the account profile

Click log in

Once you log in, click on the view all deals

Tick your current deal, and the ‘Change package now’ button will drop

Click on the button

Choose the bouquet you want to upgrade or downgrade to

Click on ‘Next’

You will see success which will indicate that your account has been upgraded or downgraded

How do I cancel my DStv subscription in South Africa?

Towards that end, DStv still retains its old method of termination of services. You can simply walk into any customer center and request a representative to cancel the service for you.

Alternatively, you can pick up your phone and dial customer service on Tel: (011) 289 2222.