How to Become A Mystery Shopper In South Africa

A mystery shopper is someone hired to pose as a customer and report on the quality of service received and how well a store or chain of stores is being run.

How do mystery shoppers make money?

It’s basically being a secret shopper who tests out a store or company’s customer service. You sign up to work with a mystery shopping company, find jobs you qualify for, complete a “shop” (the specific job you’ll be working), report back on your experience, and get paid.

Is secret shopper legal?

Hidden video mystery shopping and telephone mystery shopping are legal in most S.A states, thanks to one-party consent laws for video and phone recording. If you’re looking for customer experience research in one of the two-party consent states below, you may want to consider other options for strategic results.

Can mystery shoppers record you?

As it happens, the position in employment law is fairly clear. It is unlawful to record employees secretly. Staff must be told that they may be recorded if this is going to be the case. Putting ethics and morals (and the law) aside, Video Mystery Shopping carries a higher risk of damaging trust and staff morale.

How to become a mystery shopper In South Africa and find secret shopper jobs.

What’s the catch with becoming a mystery shopper?

I know a lot of you might be thinking it’s too good to be true.

Is it really just getting paid to shop?

That would be the perfect world, right?

Mystery shopping requires work – you will have to keep your receipts, answer a survey, and report to the mystery shopping company about how your shopping experience was. This helps the store, car dealership, restaurant, etc. improve their customer shopping experience.

You can join Bestmark by clicking here. This is my favorite mystery shopping company, and the only one I used back when I learned how to become a mystery shopper. They are one of the best mystery shopper companies.

Mystery shopping is great because it can help you make a little extra income, on your own time, as well as earn free products and restaurant meals.

How is a mystery shopper paid? How much do secret shoppers make?

If you’re wondering “How much do you get paid for being a secret shopper?” then this part is for you.

As you learn how to become a mystery shopper, you will need to learn how you are paid and the typical mystery shopper salary. Typically, there are three ways a secret shopper is paid for mystery shopping:

Cash and reimbursement (you’ll get paid to do the mystery shop, plus get the service/product for free).

Cash payment (an example would be a phone call mystery shop when you don’t buy anything).

Reimbursement (an example would be a restaurant assignment – these typically don’t pay except for free food).

What are legitimate mystery shopping companies? Are secret shopper jobs legit?

When I was first starting out as a mystery shopper and learned how to become a secret shopper, I found quite a few scammy mystery shopping companies that were not real at all. They solely existed to scam people out of their money.

I think this is a common scam in the mystery shopping world because so many people want to learn how to become a mystery shopper and “get paid to shop.” So, many people are lured in thinking that they can make easy money with any company.

What types of secret shops are there? How do you become a secret shopper?

There are so many different types of mystery shops that you can complete, so be ready!

Above, you can see a screenshot I took of the Bestmark secret shop listings within the mystery shopping apps. The listings you see above are all secret shops that were available just one month ago, and there are TONS of other secret shops you can sign up for as well.

All you need to do is sign up to become a mystery shopper here.

Then, to apply for a secret shop, you just need to click on one of those listings, choose one of the available dates, and press “Request.”

The mystery shopping company will get back to you fairly quickly on whether or not you can do the mystery shop. Personally, I was almost always accepted, as there are TONS of mystery shops available and they are really in need of more legitimate mystery shoppers.

Is mystery shopper in South Africa?

Mystery Shopping Ipsos Online

Conduct tasks and fill out surveys anywhere. We have tasks all around South Africa. Thanks to the Ipsos Mystery Shopping App and the iShopFor Ipsos Portal see all the tasks available in your area.

How do mystery shoppers make money In South Africa?

It’s basically being a secret shopper who tests out a store or company’s customer service. You sign up to work with a mystery shopping company, find jobs you qualify for, complete a “shop” (the specific job you’ll be working), report back on your experience, and get paid.

What do you need to be a mystery shopper In South Africa?

Mystery Shopper Requirements:

High school diploma or equivalent.

Own, reliable transport.

Excellent verbal and written communication.

Outstanding memorization abilities.

Organized, flexible disposition.

Attentive to detail.

Ability to conduct duties discreetly and impartially.

Is it worth being a secret shopper In South Africa?

Better customer service, higher quality products, and improved customer experiences are beneficial to everybody that spends money in America. Mystery Shopping helps you become a part of this beneficial process because companies look to mystery shoppers to improve these areas.

Is mystery shopper a good job?

You can negotiate for higher pay, but they put you down for it, make you feel small for asking, so they must be part of a commission line. You can make it work, but it’s harder work than most people think. They are a legitimate company, and compared to many places, many are good people.

Does being a mystery shopper pay well?

Salaried mystery shoppers are usually highly trained market research professionals or long-standing employees with a company. As such, salaries for professionals can range extensively anywhere from R604523.92 – R 1057916.87annually. Beginning mystery shoppers can expect to be paid minimum hourly wages, or roughly $8/hr.

Is secret shopper legal?

Hidden video mystery shopping and telephone mystery shopping are legal in most S.A states, thanks to one-party consent laws for video and phone recording. If you’re looking for customer experience research in one of the two-party consent states below, you may want to consider other options for strategic results.

How much do professional shoppers make in South Africa?

Salary Recap

The average pay for a Personal Shopper is ZAR 143,214 a year and ZAR 69 an hour in South Africa. The average salary range for a Personal Shopper is between ZAR 92,431 and ZAR 173,841.