What is Gotogate?
Gotogate South Africa is your best ally to find the perfect flight at the cheapest price. With over 650 airlines, we “talk” travel since 1989.
Gotogate South Africa Contact Details
Does GoToGate give refunds?
We handle all refunds or change requests in the order we receive them and the expected handling time is longer than usual due to the pandemic and the increased volume. We are doing our very best to assist you as quickly as possible.
Can you refund me a plane ticket to South Africa?
Yes, you can receive a full refund as long as it’s within the conditions of your fare. We’ll refund the card you used to purchase your ticket. You can also just keep hold of your ticket and use it to fly later instead.
How long does it take to get a refund from GoToGate?
between 2-8 weeks
Depending on the delays from the airlines the refund process can take between 2-8 weeks, and even longer in extreme cases after an application has been made to the airline.
Who owns GoToGate in south Africa?
GoToGate is an online travel agency and seller of air travel based out of Uppsala, Sweden, and one of the most prominent trade names of the Swedish travel corporation Etraveli Group AB (which itself is undergoing regulatory approval of an acquisition by Booking Holdings).