Retail Management is a process of promoting greater sales and customer satisfaction by consumers’ understanding of goods and services produced.
Diploma in Retail Management prepares learners for direct employment through practical project work.
Course Duration: 3 years
Modules Overview:
Retail operation management I,
English Online,
ICT Skills,
Retail Business Management I,
Consumer Behaviour,
Applied Communication Skills 1
Practical Accounting 1
Retail Business Management II,
Retail operation management 2,
Logistics II,
Applied communication skills 2,
Mercantile Law
Retail Business Management Ill,
Retail operation management 3,
Shopping Centre Management,
Labour Relations I.
Applied Retail business management ( WIL),
Personal Selling,
Entrepreneurship
Minimum entry requirement:
NSC pass with Diploma Requirement
English HL: NSC Level 4; or English 1st additional language: NSC Level 5
Mathematics: NSC Level 3 OR Mathematical Literacy: NSC Level 5
At least one of the following at NSC Level 4: Accounting, Business Studies or Economics
APS: Minimum 22 points.
What are the duties of a retail manager?
recruiting, training, supervising and appraising staff.
managing budgets.
maintaining statistical and financial records.
dealing with customer queries and complaints.
overseeing pricing and stock control.
How do I write a CV for a retail manager?
Here’s how to write a retail manager CV step by step:
Push writing your CV objective or summary to the end.
Demonstrate your relevant work experience through action verbs, bullet points, and numbers. List your education correctly.
List your key retail skills and make sure they’re echoed in your work experience section.
Retail Manager salary in South Africa
The average salary for a retail manager is R 19 287 per month in South Africa.