Customs South Africa Contact Details

What is Customs?

Customs is an authority or agency in a country responsible for collecting tariffs and for controlling the flow of goods, including animals, transports, personal effects, and hazardous items, into and out of a country.

Customs South Africa Contact Details


Telephone number: 015 530 2221
Fax number: 010 208 3959
Physical Address: N1 Far North  
Bridge Border Post
Postal address: Private Bag X601
Musina 0900

How do I clear customs in South Africa?

Every importer or exporter of goods must lodge a CCD, except when exempted by specific rules before the goods are imported to or exported from South Africa.

 Clients make a self-assessment with the transaction documentation and submit the CCD to Customs either electronically or manually.

How long do South African customs take?

The estimated time ranges from a few minutes to about five days for exported and imported goods to clear South African customs.

How long can customs hold my package?

Generally, Customs officers will visit multiple sites during the day and process their releases in the afternoon. The process can take anywhere from 12-48 hours and even longer during high-traffic periods. Customs releases are also not guaranteed.

How much is South African customs?

Over and above the duty-free allowance, you may choose to pay customs duty at a flat rate of 20% on goods that you acquired abroad or in any duty-free shop.