Get in Touch With Us
If you have a question about our content, spotted something that needs correcting, or want to suggest a casino for review, this page explains how to reach us and what happens after you do.
How to Contact Us
Email is the most direct route to our editorial team. Write to us at [email protected] and someone will read your message personally. We aim to reply within two working days, though it can take a little longer during busy periods.
The more detail you include upfront, the faster we can help. If your message relates to a specific page or casino, mention it by name so we can pull up the relevant content before responding.
What We Can Help With
- Accuracy and corrections — Our reviews, bonus terms and payment details are checked regularly, but the online casino market moves fast. If you spot a figure, offer or condition that looks out of date, please flag it. We take accuracy seriously and will investigate promptly.
- Content questions — Not sure how a wagering requirement works, what a max cashout cap means in practice, or which payment methods are currently reliable for South African players? Send your question and we will do our best to clarify.
- Suggestions and feedback — If there is a topic you would like us to cover — whether that is a specific game type, a banking method or a question about playing at offshore casinos from South Africa — we genuinely want to hear it.
- Editorial and partnership enquiries — If you represent a brand and want to explore how your product is covered on this site, please introduce yourself clearly and outline what you have in mind. We review all enquiries, though commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If your message relates to problem gambling — for yourself or someone you know — please mention it and we will point you to the right support. You can also contact the National Responsible Gambling Programme directly, free and around the clock, on 0800 006 008.
What to Expect After You Write to Us
Every message is read by a member of the editorial team. We do not send automated replies in place of a real response. If you have raised a correction, we will check it against our sources and update the relevant page if the information warrants it. If you have asked a question, you will receive a direct answer, not a link back to a page you have already read.
We do not share reader contact details with third parties, and we will never use your message to market anything to you.
About This Site
South Africa Casino Sites is an independent comparison platform. We research offshore-licensed casinos that accept South African players and assess them on withdrawal speed, rand and crypto banking options, and whether bonus wagering requirements can realistically be cleared. Our aim is to give South African adults the information they need to make their own decisions — not to push a particular brand.
If you are exploring our casino comparisons for the first time, our guide to non-GamStop casinos covers offshore licensing, player eligibility and what dispute resolution options actually exist when a casino is not regulated locally.
A Word on Responsible Gambling
Online casino play carries real financial risk. Nothing on this site should be read as encouragement to gamble, and casino play is never a reliable way to generate income. If gambling is causing you or someone close to you distress, the National Responsible Gambling Programme helpline — 0800 006 008 — is free and available 24 hours a day. Self-exclusion tools are also available through individual casino sites; any reputable offshore operator will offer them.
We look forward to hearing from you.