What is Cellphone Ombudsman?
As a phone complaint ombudsman, we can help you with a wide range of phone complaints about home phone (landline) and cellular phone (mobile) products and services including wireless/mobile/cell phone services (including voice, data, and text) landline/home telephone service complaints. business phone service complaints.
Cellphone Ombudsman South Africa Contact Details
E-mail: info@miosa.co.za
Tel: 010 590 8378
Fax: 086 630 6141
Who regulates cell phone companies in South Africa?
The Independent Communications Authority of South Africa (ICASA) is responsible for cell phone services and has to resolve complaints relating to cell phones.
Can I complain directly to the ombudsman?
You can complain to an ombudsman if you’ve already complained to the organization and couldn’t solve your problem through their complaints procedure.
Are ombudsman services free?
Ombudsman Services is free to consumers. We are funded by the fee a company that is signed up to our scheme pays to have each complaint reviewed. This covers the cost of us handling the case.