What is Car Insurance?
Vehicle insurance is insurance for cars, trucks, motorcycles, and other road vehicles. Its primary use is to provide financial protection against physical damage or bodily injury resulting from traffic collisions and against liability that could also arise from incidents in a vehicle.
Car Insurance Ombudsman South Africa Contact Details
Tel: 011 726-8900
Fax: 011 726-5501
Share call: 0860 726 890
E-mail: info@osti.co.za
Postal Address: PO Box 32334 Braamfontein, 2017
1 Sturdee Avenue, First Floor, Block A, Rosebank, Johannesburg, 2196
How do I complain to the insurance Ombudsman in South Africa?
If you feel that your insurer unfairly rejected your claim and wish to lodge a complaint, send us the details of your complaint to info@insuranceombudsman.co.za for us to investigate.
We offer free services to all consumers. Our mission is to resolve short-term insurance complaints fairly, efficiently, and impartially.
How powerful is the Ombudsman?
The Ombudsman is empowered to investigate, inquire into, and demand the production of documents involving transactions and contracts of the government where disbursement of public funds is reported … the Ombudsman is going to be the eyes and ears of the people.
What types of problems does the Ombudsman handle?
An ombudsman is an independent official, judge, or referee whose job is to receive, investigate, and resolve complaints of bad or unfair treatment of customers.
These complaints may be made by bank customers or small businesses.