Call Center Equipment Suppliers In South Africa

Call Center Equipment Suppliers In South Africa

The call center equipment required per agent in such call centers typically includes a computer (could be a desktop, laptop, or Chromebook), a headset, a reliable internet connection, and a powerful software suite capable of automated dialing and predictive dialing.

Call Center Equipment Suppliers In South Africa

Below is the Call Center Equipment Suppliers In South Africa

Pulse Contact Solutions

Address: 1st Floor, Building 3, Albury Park, 192 Magalieszicht Avenue Corner Albury Road, Dunkeld West, Johannesburg, 2196, South Africa

Phone: +27 11 560 7990

Aegis

Address: Unit 2, Grid Eye Building,Grid Eye Building, 16 Imvubupark Pl, Riverhorse Valley, Durban, 4016, South Africa

Phone: +27 11 461 9000

Ignition Group – Head Office

Address: Quadrant 4 Centenary Building, 30 Meridian Drive, uMhlanga, 4319, South Africa

Phone: +27 31 582 8300

TRUENAV (Pty) Ltd

Address: 89 Hugo St, Goodwood, Cape Town, 7460, South Africa

Phone: +27 21 597 2660

Realconnect (Pty) Ltd

Address: 7613, 9 Quantum St, Techno Park, Stellenbosch, 7600, South Africa

Phone: +27 86 111 1150

How much does a call Centre seat cost in South Africa?

Seat costs range depending on the call center service provider and the type of service required. Seat costs range from R60 – R150 per agent per hour.

How to start a call center business in South Africa?

How to start a call center (without breaking the bank)

Beloe is how one can start a call center in South Afric

  1. Determine the goal(s)
  2. Decide on a budget.
  3. Identify your call center type.
  4. Determine your call center staffing needs.
  5. Build your team.
  6. Train your employees.
  7. Consider a BPO call center solution.
  8. Maintain a supportive call center culture.

What is the basic salary of a call center in South Africa?

The average call center agent salary in South Africa is R 186,000 per year or R 95.38 per hour. Entry-level positions start at R 144 000 per year, while most experienced workers make up to R 492 000 per year.