How To Order KFC Online In South Africa

How To Order KFC Online In South Africa

The full form of KFC is Kentucky Fried Chicken. It is a well-known, internationally renowned American fast-food restaurant chain. After McDonald’s, KFC is currently the second-largest restaurant chain in the world, with locations in 150 nations, including India. Its headquarters are located in Louisville, Kentucky.

How To Order KFC Online In South Africa?

You can do just about anything via WhatsApp, the popular messaging app these days. But can you order fried chicken? According to KFC South Africa, its clients can now order food directly through WhatsApp. 

The newly revealed ‘Chat Commerce’ channel allows users the ability to order food from the fast-food restaurants via chat. Before, you’d need a third-party delivery app like Uber Eats or Mr D to place an order on mobile. Now you don’t even have to leave the app you likely use most of the time anyway. 

“KFC’s platform is 100% automated and leverages natural language processing. The launch is… the first of its kind for the QSR [quick service restaurant] sector locally,” a press release details. 

WhatsApp me my fried chicken

If you’ve ever needed to order a Colonel burger while discussing your favorite side (obvs chippies) with your friends — here’s your chance. According to KFC, the chat ordering system makes use of “guided prompts, emoji-embedded facilitation, and natural language processing to guide customers through the ordering process.”

Go ahead and add the KFC Chat-Order contact by hitting this link or add this number as a contact if that doesn’t work: 087 153 1074. Drop a simple ‘Hi’ in the chat to get the bot going. You can then send the bot your order by replying to the friendly bot, and selecting the KFC closest to your location.

Right now, you’ll have to collect if you order via WhatsApp, as delivery’s not yet available. “While not yet available, consumers will soon also have the option to choose to pay via WhatsApp by inputting their card details but, for now, they pay at their selected store,” it details.

Does KFC South Africa have an app?

KFC South Africa on the App Store

Simply register an account to start browsing the KFC delivery or collection menu and you’ll be enjoying our original recipe chicken in no time. Plus, get access to online exclusive deals you can only get through the KFC South Africa app.

Is KFC delivery free in South Africa?

You can get free KFC delivery for the rest of the year – with a couple of catches. You can now get KFC delivered, directly, for free. And that will be the case until the end of the year, KFC says. In theory that service is already widely available, and will be at 420 KFC outlets in South Africa before 2022.