How To Check Balance On Vodacom in South Africa

What is a Vodacom?

Vodacom is an African mobile communications company providing voice, messaging, data, and converged services to over 45 million customers.

From our roots in South Africa, we have grown our operations to include networks in Tanzania, the Democratic Republic of Congo (‘DRC’), Mozambique, and Lesotho.

How To Check Balance On Vodacom in South Africa?

1. Via USSD

If you are on the prepaid Vodacom plan you can quickly and easily check your balance by using the shortcode *135#. This is the easiest way to check your Airtel Kenya airtime balance; you also do not need to be connected to the internet to use this method. All you need to do include:

  • Open the dialer on your phone and type *135#.
  • If your phone is a dual SIM phone, do ensure that you select the Vodacom SIM for the code you have dialed before sending.
  • After sending the USSD code, a dialog box with instructions pops up, select 1.
  • Then wait for few seconds for your airtime balance to be displayed.

2. Via My Vodacom App

To be able to check your Vodacom balance on the Vodacom app, you need to download the app first, and if you do not have the app, you can download it at the Vodacom website, Google Play Store, or Apple Store.

For new users, you need to register your profile but old users of the app can simply log in by entering their username and password. After you log in, navigate to ‘Check balance’ and a summary of your airtime, data, and SMS balances will be displayed on the home screen.

3. Via Vodacom Website 

Vodacom subscribers can also decide to check their airtime balances directly online by logging into the Vodacom website with their username and password (for registered members). If you are yet to register, there is an option to do so. Just click on the ‘Register’ button and follow the instructions.

When you have access to the My Vodacom page, select the option to view balance. A summary of your airtime balance will be displayed.

4. Contacting The Customer Care Unit

Vodacom customer care unit can also be contacted in case you are having any challenges in accessing your airtime balance.

The general number to contact the Vodacom customer care unit is 135. If you are calling from a network other than Vodacom dial 082135 (for those in South Africa) whereas those outside South Africa can speak with a Vodacom agent by dial 0027 82 135.

How do I recharge My Vodacom airtime in South Africa?

You can buy airtime or data with your ABSA, Standard Bank, Capitec, Bidvest, Postbank, VBS, or Nedbank debit or credit cards. What are the costs? Using *135*02# is FREE – you only pay for your airtime or data and, if applicable, the associated bank charges for using your card.