What is Credit Ombudsman?
The Office of the Credit Ombud resolves complaints from consumers and businesses that are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider.
Credit Ombudsman South Africa Contact Details
Call Centre:
0861 OMBUDS (0861 662837)
Fax:
086 674 7414
Email:
ombud@creditombud.org.za
Physical Address:
Fernridge Office Park, 5 Hunter Street, Ferndale, Randburg
Postal Address:
P.O. Box 805, Pinegowrie 2123
How do I contact the credit ombuds?
You can log the complaint telephonically and one of our agents will assist you to take down the details. Phone 0861 66 2837. You can also print it, complete it by hand and email it to ombud@creditombud.org.za or post it to PO Box 805, Pinegowrie, 2123.
How do I contact a credit bureau in South Africa?
The quickest way to get help and advice about your credit report is to visit Consumer Advice or contact the help desk at 0861 10 56 65.
What is the role of the credit Ombudsman in South Africa?
The Office of the Credit Ombud resolves complaints from consumers and businesses that are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider.
How do I clear my credit record in South Africa?
The simplest way to clear your name from the credit bureau is to pay off the debt. According to TransUnion, one of South Africa’s biggest credit bureaus, this will usually result in your name being removed from the blacklist within 7 – 20 days.