What Are Travel Agencies?
A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of the accommodation or travel suppliers to offer different kinds of travel packages for each destination. Travel agencies can provide outdoor recreation, arrange logistics for luggage and medical items delivery for travelers upon request, public transport timetables, car rentals, and bureau de change services. Travel agencies can also serve as general sales agents for airlines that do not have offices in a specific region. A travel agency’s main function is to act as an agent, selling travel products and services on behalf of a supplier. They are also called Travel Advisors. They do not keep inventory in hand unless they have pre-booked hotel rooms or cabins on a cruise ship for a group travel event such as a wedding, honeymoon, or other group event.
Cheap Travel Agencies in South Africa?
- Travelleeto
If you are looking for holiday packages and want the best deals without doing all the searching yourself, definitely give us at Travelleeto a shout.
We are a travel agency based in Johannesburg that assists with holiday planning. We do all of the queries with tour operators for you and then find you the best price for your holiday package. So instead of paying more when you could have saved elsewhere, they find you the best prices from the tour operators available.
Our aim is to make travel more approachable with innovative offerings by engaging with you, our client on the channels you are most comfortable and allowing you to choose exactly what you want for your travel plans. This includes the option to create travel packages on lay-by where you can pay in installments, and engage with you wherever you are most comfortable, whether by email, WhatsApp, DM or whatever feels best for you
So whether you want immediate travel arrangements or a planning for a trip months down the line, you can give us your brief and let us do all the leg work to create your perfect getaway.
- AKI Travel Plug
If you are looking for a boutique travel agency that places an emphasis on customer service, AKI Travelplug is one of the best you will find.
They are the perfect example of quantity over quality and is one of only two companies on the list that are South African-owned.
AKI Travelplug has been working as an ITC (Independent Travel Company) run by an experience travel agent named, Amanda Gquku, who first worked under Club Travel, one of the biggest in South Africa for more than 10 years, serving both corporate and leisure clients.
AKI Travelplug boasts a small specialized team with extensive travel experience, which allows them to cater to clients more attentively than bigger agencies. Most of their work is for international clients visiting South Africa from abroad.
- Travelstart
Travelstart is one of the largest online travel agencies in South Africa.
They offer a user-friendly platform that allows you to book flights, hotels, car rentals, and other travel services online.
Travelstart has partnerships with a wide range of airlines and hotels, which means they can offer competitive prices and a variety of options to choose from. They also have a mobile app that makes it easy to manage your travel bookings on the go.
The have a whopping 2200 reviews on Google, with an average rating of 4.0. They are a well-known name in the travel industry and you can’t go wrong with them.
- Thompsons Holidays
Thompsons Holidays is a leading travel agency in South Africa that has been in operation for over 40 years. They are quite well-known, especially with the older generation as they have been offering travel services to South Africans since back in the days when brochures used to be sent out on a monthly basis.
Thompsons is one fo the few large South African origin companies although they were later acquired by an international travel group. They are part of the TCC (Travel Corporation Group of Companies) which includes other companies and travel agencies like XL.
They offer a wide range of travel packages, including beach holidays, adventure tours, and luxury getaways. Thompsons Holidays has a team of experienced travel consultants who can help you plan a trip that meets your specific needs and preferences.
They also offer a price match guarantee, which means they will match any lower price you find for the same travel package.
- Pentravel
Pentravel is a South African travel agency that specializes in international travel, including destinations such as South Africa, Asia, Europe, and the Americas.
The company was founded in 1983 in Durban, meaning that they have been operating for a total of 40 years in South Africa. They have 16 branches across South Africa, with at least one in each major city.
They have a variety of travel packages, including beach holidays, adventure tours, and romantic getaways. Pentravel has a team of experienced travel consultants who can help you plan a trip that meets your specific needs and preferences.
There is also a loyalty program that rewards repeat customers with discounts and other benefits.
- Sure Travel
Sure Travel is one of the oldest and most established travel agencies in South Africa, with over 30 years of experience in the industry. They offer a wide range of travel packages, including beach holidays, adventure tours, and luxury getaways.
Like others mentioned in this list, they have travel agency branches in the major centres of South Africa. Each Sure Travel is independently owned and the reviews for each branch can be checked online, but generally, they have scored well among travel agencies.
Sure Travel has a team of experienced travel consultants who can help you plan a trip that meets your specific needs and preferences. Part of their offerings includes a travel insurance service that covers everything from lost luggage to medical emergencies.
- Flight Centre
Flight Centre is a global travel agency that operates in South Africa and many other countries around the world. The company was founded in Australia and now has branches all over the world, including several in all the major cities in South Africa.
They offer a variety of travel services, including flights, hotels, car rentals, and travel insurance. Flight Centre has partnerships with a wide range of airlines and hotels, which means they can offer competitive prices and a variety of options to choose from. They also have a price beat guarantee, which means they will beat any lower price you find for the same travel service.
- African Sky
African Sky is a boutique travel agency that specializes in personalized travel experiences in Southern Africa. They offer a wide range of customized travel packages, including luxury safaris, cultural tours, and adventure experiences.
African Sky has a team of experienced travel consultants who are passionate about creating unique and authentic travel experiences for their clients. They work closely with local partners and communities to ensure that their travel packages are sustainable and responsible.
African Sky also offers a personalized concierge service that takes care of all the details of your trip, from airport transfers to restaurant reservations.
- Springbok Atlas
Springbok Atlas is a well-established travel company that has been operating in South Africa for over 50 years. They have been operating since 1972 and offer a variety of travel services, including guided tours, shuttle services, and private transfers.
Springbok Atlas has a team of experienced tour guides who are knowledgeable about South Africa’s history, culture, and natural beauty. They also have a fleet of modern and comfortable vehicles that can accommodate different group sizes.
Their main service offering is travel tours on their luxury fleet, which is one of the best in South Africa. They are headquartered in Cape Town where they have been plying their business for half a decade.
- Giltedge Travel
Giltedge Travel is a luxury travel company that specializes in customized travel experiences in Southern Africa.
They offer a wide range of travel packages, including luxury safaris, beach holidays, and cultural tours. Giltedge Travel has a team of experienced travel consultants who are passionate about creating personalized and unforgettable travel experiences for their clients. Gitledge also has partnerships with some of the most exclusive lodges and hotels in Southern Africa, which means they can offer unique and luxurious accommodation options.
- Rhino Africa
Rhino Africa is a luxury travel company that specializes in African travel, including South Africa. With over 15 years of experience in the industry, Rhino Africa has built a reputation for providing exceptional service and creating unforgettable experiences for their clients.
They offer a wide range of customized travel packages that cater to different interests and budgets. From luxury safari experiences to cultural tours, Rhino Africa can help you plan a trip that suits your unique needs and preferences.
They also have a team of travel experts who are available 24/7 to assist you with any questions or concerns you may have.
Why Use A Travel Agency?
In this day and age, with the internet and online booking tools readily available, one may wonder why they should use a travel agency. However, there are still several compelling reasons to consider using a travel agency for your travel needs.
- Expertise and Knowledge
Travel agents are experts in their field and have extensive knowledge of destinations, travel products, and services. They can provide valuable insights and advice that can help you plan a trip that meets your specific needs and preferences. A good travel agent can also offer recommendations on the best places to visit, where to stay, and what to do based on their personal experience or feedback from previous clients.
- Time-saving
Planning a trip can be time-consuming, especially if you are unfamiliar with the destination or do not have much experience in travel planning. Travel agents can save you time by handling all the details of your trip, including booking flights, accommodations, tours, and transportation. They can also offer suggestions for places to visit and things to do, based on your interests and preferences.
- Personalized Service
Travel agents can provide personalized service, tailored to your specific needs and preferences. They can offer customized travel itineraries that meet your travel goals, whether you want to relax on a beach, explore a new culture, or go on a wildlife safari. They can also provide recommendations on the best accommodations, restaurants, and attractions that match your interests and budget.
- Assistance during travel
Travel agents can be a valuable resource while you are traveling. They can provide assistance in case of emergencies or unexpected events, such as flight cancellations, lost luggage, or medical emergencies. They can also provide local recommendations and advice to ensure that you have a safe and enjoyable trip.
- Cost-saving
Contrary to popular belief, using a travel agent can sometimes save you money. Travel agents have access to exclusive deals, promotions, and packages that are not available to the general public. They can also help you find the best travel options that fit your budget, and they can advise you on how to avoid costly mistakes or unnecessary expenses.
- Peace of Mind
Perhaps the most significant advantage of using a travel agent is the peace of mind it provides. Travel can be stressful, and unexpected events can occur. Having a trusted and experienced professional to assist you can provide a sense of security and peace of mind. In case of any issues, you can rely on your travel agent to provide assistance and help you resolve any problems that may arise.